DeepLearn Logo
DeepLearn

Privacy Policy

Last updated: November 8, 2025

Privacy Policy for Customer

DEEPLEARN CO., LTD. recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects in accordance with the Personal Data Protection Laws.

Collection of Personal Data

We will collect your personal data that receive directly from you as following:

  • Google Login

Types of Data Collected

  • Personal data such as name, surname, age, date of birth, nationality, identification card, passport, etc.
  • Contact information such as address, telephone number, e-mail address, etc.
  • Account details such as username, password, transactions history, etc.
  • Transaction and Financial information such as purchase history, credit card details, bank account, etc.
  • Technical data such as IP address, Cookie ID, Activity Log, etc.

Children

If you are under the age of 20 or having legal restrictions, we may collect use or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Storage of Data

We store your personal data as hard copy and soft copy. We store your personal data by using the following systems:

  • Third-party server service providers outside of Thailand

Use of Data

We use the collected data for various purposes:

  • To create and manage accounts
  • To provide products or services
  • To improve products, services, or user experiences
  • To share and manage information within organization
  • To conduct marketing activities and promotions
  • To provide after-sales services
  • To gather user's feedback
  • To process payments of products or services
  • To comply with our Terms and Conditions
  • To comply with laws, rules, and regulatory authorities

Disclosure of Personal Data

We may disclose your personal data to the following parties in certain circumstances:

Organization: We may disclose your personal data within our organization to provide and develop our products or services.

Service Providers: We may use service providers to help us provide our services such as payments, marketing and development of products or services.

Business Partners: We may disclose certain personal data to them in order to coordinate and provide our products or services.

Law Enforcement: We may be required to disclose your personal data if required by law or government authority.

Cross-Border Data Transfer: We may disclose or transfer your personal data to third parties located in foreign countries with appropriate protection standards.

Data Retention

We will retain your personal data for as long as necessary during the period you are a customer or under relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless law requires or permits a longer retention period. We will erase, destroy or anonymize your personal data when it is no longer necessary or when the period lapses.

Data Subject Rights

Subject to the Personal Data Protection Laws, you may exercise any of these rights:

  • Withdrawal of consent: You have the right to withdraw consent at any time
  • Data access: You have the right to access your personal data
  • Data portability: You have the right to obtain your personal data
  • Objection: You have the right to object to processing
  • Data erasure or destruction: You have the right to request erasure
  • Suspension: You have the right to request suspension
  • Rectification: You have the right to rectify your personal data
  • Complaint lodging: You have the right to lodge complaints

You can exercise these rights by contacting our Data Protection Officer. We will notify the result within 30 days upon receipt of such request.

Advertising and Marketing

We may send certain information or newsletter for marketing purposes. If you no longer want to receive communications, you can click the "unsubscribe" link in the email or contact us.

Cookies

To enrich and perfect your experience, we use cookies or similar technologies to display personalized content and store your preferences. If you do not wish to have cookies placed on your computer you should set your browser to refuse cookies before using our website.

Data Security

We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure.

Data Breach Notification

We will notify the Office of the Personal Data Protection Committee without delay and within 72 hours after becoming aware of a breach. If the breach results in high risk, we will also notify you through our website, SMS, email or other contact methods.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. We encourage you to frequently check our website for any updates.

Links to Other Sites

Any websites from other domains found on our site are subject to their privacy policy which is not related to us.

Contact Information

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us:

Data Controller

DEEPLEARN CO., LTD.

Data Protection Officer

Pakanun Rattanamanee

  • Address: 66/63 Moo 4, Hat yai, Hat Yai, Songkhla, 90110
  • Email: [email protected]
  • Phone: 0650454000

© 2025 DeepLearn. All rights reserved.